Office review·June 21, 2024

On 06/21/2024, San Bruno Regional Office conducted a non-compliance conference meeting with licensee members Wendy Wong, Olive Manalastas, Carrie Bautista, and John Lee. Administrator Ricardo Aban and attorney Jake Reinhardt are also in attendance on behalf of the facility. Present in the meeting is Regional Manager, Vivien Helbling, Licensing Program Managers April Cowan, Andrea Medlin, and Licensing Program Analysts, Jaime Vado and Alicia Delmundo. During this non-compliance meeting, the following violation was discussed, Incidental Medical and Dental Care . Additionally it was discussed that the facility will be cited under 87469(c)(2) - Incidental Medical and Dental Care. The facility staff did not inform 911 of the advance directive for R1 and did not provide emergency services the advance directive information at time of arrival of medical services and the fire department which caused confusion during an emergency situation. This poses an immediate health and safety risk to residents in care. During this meeting, it was discussed, Licensee will receive more frequent monitoring inspection visits to ensure compliance with this compliance plan and Title 22 Regulations for 2 years. Licensee was provided the link below for resources and guidance to improve facility operations: https://www.cdss.ca.gov/inforesources/community-care/resource-guide-for-providers Deficiencies of the California Code of Regulations, Title, 22 are cited on the attached LIC809D. Additional civil penalties may be assessed