Skip to main content

Inspection visit

Complaint

HOPKINS MANORLicense 4156011402 citations on this visit
2 citations recorded

Inspector’s narrative

What the inspector wrote

Based on what R1 requests, staff deny that R1 has requested this medication be given this frequent, it is our (4) times a day, it cannot be determined if there is a violation due to conflicting statements. Based on the Department's investigation, it was determined there was a lack of sufficient evidence to support or deny the allegation. Based on this information, the findings of this allegation is unsubstantiated. This report was reviewed with Administrator, Ricardo Aban, and a copy is provided. A copy of this report must be made available for public review upon request. In addition, it was stated that the bed bugs service is under a different agreement which needs to be requested from the other party. According to the administrator and invoices provided by the facility as a contract between Western Exterminator Company and Hopkins Manor was not provided, it was noted that the bed bug monthly inspection initially began in March of 2024 when a housekeeper observed bed bugs, however all invoices show that specific rooms were only treated.  LPA reviewed records and conducted interviews with R1 and staff (S1) and (S2).  Upon review of the hospital discharge papers, it was indicated that the cause of R1's bites was the result of bed bugs.  Based on all the above information, along with the hospital discharge note where a medical professional determined the bites were the result of bed bugs, this allegation is found to be true. Based on the investigation, the preponderance of evidence standard has been met, therefore the above allegation is found to be substantiated. The deficiencies cited on the following page are in violation of the California Code of Regulations, Title 22, Division 6, Chapter 8, Article 5. Failure to correct said deficiencies may result in additional civil penalties. This report was reviewed with Administrator, Ricardo Aban, and a copy is provided. A copy of this report must be made available for public review upon request. Appeal rights given and explained during the visit.

Citations

4 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87205(a)Type A

    Licensee must supervise facility operations

    87205 Accountability of Licensee Governing Body: (a)The licensee, whether an individual or other entity, shall exercise general supervision over the affairs of the licensed facility and establish policies concerning its operation in conformance with these regulations and the welfare of the individuals it serves.This regulation is not met as evidenced by: Based on information obtained, the facility having ongoing bed bug problems since March of 2024. The licensee did not exercise general supervision of the facility that resulted in ongoing issues of bed bugs wherein R1 was directly harmed and bitten by bed bugs. This resulted in R1 being transported to the hospital emergency room where a medical professional determined R1 had been bitten by bed bugs. This is an immediate health and safety hazard to residents in care.

    Read full inspector narrative
  • 87405(h)(1)Type A

    87405 Administrator - Qualifications and Duties: (h) The administrator shall have the responsibility to: (1) Administer the facility in accordance with these regulations and established policy, program and budget.This regulation is not met as evidenced by: Based on LPAs review of records and interviews regarding the Administrator failing to take responsibility and administer facility operation in accordance with licensing regulations. It is noted that facility has exterminator monthly services, however upon review of this, the services do not address extermination of bed bugs for the entire facility. This resulted in at least one resident (R1) being harmed and bitten by bed bugs. This is an immediate health and safety hazard to residents in car. This poses an immediate health and safety risk to residents in care.

    Read full inspector narrative
  • 87303(a)Type A

    Maintain facility in clean, safe, sanitary condition

    87303 Maintenance and Operation: (a) The facility shall be clean, safe, sanitary and in good repair at all times. Maintenance shall include provision of maintenance services and procedures for the safety and well-being of residents, employees and visitors.This requirement is not met as evidenced by: Based on obtained relevant records including: incident reports indicating bed bug issues (dated from March 2024 – current); medical documentation of R1 discharge notes that indicate R1 had bites due to bed bugs, and facility invoices for exterminator services. This resulted in a resident (R1) going to the hospital ER on 10/12/2024 with doctors determining the bites were caused by bed bugs. This is an immediate health and safety hazard to residents in care.

  • Safe, healthful, comfortable accommodations

    87468.1 Personal Rights of Residents in All Facilities: (a) Residents in all residential care facilities for the elderly shall have all of the following personal rights: (2) To be accorded safe, healthful and comfortable accommodations, furnishings and equipment.This requirement is not met as evidenced by: Based on interviews conducted and records obtained: R1 was transported to the hospital ER on 10/12/2024 where doctors determined he had been bitten by bed bugs at the facility. This is an immediate health and safety hazard to residents in care.

FAQ · About this visit

Common questions about this visit

What happened during the October 18, 2024 inspection of HOPKINS MANOR?

This was a complaint inspection of HOPKINS MANOR on October 18, 2024. 2 citations were issued: 2 Type A (serious).

Were any citations issued to HOPKINS MANOR on October 18, 2024?

Yes, 2 citations were issued (2 Type A, 0 Type B). The first citation was for: "87205 Accountability of Licensee Governing Body: (a)The licensee, whether an individual or other entity, shall exercise ..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

Share this reportEmail

Next steps

If this is your facility,claim this pageand correct anything the record gets wrong. Free.

Researching this visit professionally?Book a 15-minute calland we will walk through what we have on file.

Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.