Complaint·March 28, 2023

Staff interviewed stated they had heard rumors of another staff expressing their financial difficulties to residents. Some staff interviewed were not aware of any residents actually giving staff money. Some staff interviewed stated they had heard stories of staff receiving money from residents on occasion, including if a staff got married. LPAs interviewed R1 and R2 about the allegation. R1 and R2 indicated everything was fine at the facility and did not have any issues, and did not want to discuss the issue further. LPA interviewed other residents, who indicated they had heard rumors of residents giving staff money. LPA interviewed Power of Attorney (POA) for R1 and R2. POA indicated they have total control over the financial of both residents. POA receives credit card statements and bills for the residents and indicated there were no issues with their accounts. On 2/13/2023 from 11:25am to 11:50am, LPAs Brian Phillips and Jenny Olson conducted a collateral visit to the SNF onsite to interview Resident 3 (R3) who was allegedly also financially abused. R3 indicated they had not given staff money but had heard the rumors of staff asking for money and had heard rumors of residents giving it. LPA interviewed visitor of R3, who frequently visited R3. Visitor indicated R3 had shared with them the rumors about S1 asking residents for money, but they never observed it and R3 was never solicited for money first-hand. LPA interviewed responsible party for R3, who indicated R3 needed clothes and S1 bought R3 between $500 to $700 worth of clothes. Responsible party thought S1 may be being taking advantage of R3 for the clothing, and thought S1 may be taking some of the clothing for themselves or resale purposes. However, responsible party stated there was no evidence to confirm these suspicions. Based on the information obtained, there was insufficient evidence to prove the allegation. Therefore, it is deemed Unsubstantiated at this time. Exit interview conducted. Copy of report sent via email and printed.