Complaint·May 16, 2024

On 05/16/2024 LPA Jeffries interviewed facility Staff (S1-S5). In interview with S1 stated that the food service at the facility was above average and that most of the Residents had no complaints. S1 stated that they do address the food concerns with residents who do complain. Interviews of S2-S5 all felt that the food service was very good and most of the time all of the residents enjoy the quality, variety, and choice of food here at this facility. On 05/16/2024, LPA Jeffries reviewed documentation of menus for the past 30 days aw well as the up coming week, which was accurate on the day LPA visited. LPA observed alternate menu with a large variety of food choices to supplement the posted menu. LPA reviewed and collected the NutraLink, Nutricopia dietary contract with, two recent Consultant Dietitian Report Cards from January 2024 and April 2024. January and February of 2024 both scores were 89% in Food Preparation & Meal Service LPA purchased menu item meal, which was of good quality including a meat, poetry, bread and fruit. On 05/16/2024, LPA observed breakfast service, LPA noted observation of 33 resident that partook of meals with no food complaints during this service, and noted that staff clean up with 90-100% of breakfast served was consumed by residents. On 05/16/2024 at 7;50am LPA conducted a tour of the kitchen, LPA observed at least 2 days of perishable foods and at least 7 days of non perishable foods, all properly stored, and contained for alt least 51 residents,staff, and visitors. LPA collected and reviewed food vendor list. LPA noted that the facilities long time Chief retired from the facility approximately 6 weeks ago according to current administrator and has been interviewing for a new full time Chief. LPA observed Job Posting on Indeed.com for new Culinary Manager. Based on observations, interviews, documentation, photographs, food sampling, and regulations, at this time, there is not enough evidence to support the allegation of, " Staff do not provide adequate food service to the residents." and is unsubstantiated at this time. Exit interview, report read, and report provided.