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Inspection visit

Follow-up on corrections

CLOE AND ERICA'S BOARD & CARELicense 4258007071 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

On 05/15/2024, Licensing Program Analyst (LPA) Brian Phillips conducted an unannounced Case Management-Deficiencies visit. LPA arrived at the facility, met with Licensee/Administrator Alan Flojo, and announced the purpose of the visit. On 03/07/2024, a resident fainted while at the facility, and fell causing head trauma. The resident went to the hospital overnight and was diagnosed with a sustained hematoma and concussion. The hospital cleared the resident to leave the next day; the resident returned to the facility on 03/08/2024. On 03/08/2024, the same resident wandered away/eloped from the facility through the front door. A neighbor down the street saw the resident sitting on their front lawn and called law enforcement. The resident was returned to the facility after the elopement by law enforcement on 03/08/2024. For both incidents, the licensing agency did not receive any incident reports or any telephone communication from the facility. On 04/11/2024, LPA interviewed Staff members as well as the Licensee/Administrator about the lack of received Incident Reports to the licensing agency regarding either the incident on 03/07/2024 or 03/08/2024 occurring in the facility. The Licensee/Administrator stated that there were no Incident Reports submitted to Licensing for either the 03/07/2024 incident or the 03/08/2024 incident occurring in the facility. The facility will be cited for deficiencies regarding Reporting Requirements to the licensing agency. Exit interview conducted, a copy of this report was provided to the facility.

Citations

2 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87468.2(a)(4)Type A

    87468.2 Add’l Personal Rights of Residents in Privately Operated Facilities (a)…residents in privately operated residential care facilities for the elderly shall have...personal rights: (4) Care, supervision, services by staff sufficient in numbers, qualifications, competency to meet needs. This requirement was not met based on interviews and record review; licensee did not comply with section cited above when Staff failed to change the batteries to maintain the auditory devices to monitor facility exits which posed an immediate health and safety risk to residents in care.

  • 87211(a)(1)(D)Type B

    87211 Reporting Requirements (a) Each licensee shall furnish to the licensing agency such reports as the Department may require…(1) A written report submitted to licensing agency…within seven days...(D) Any incident that threatens welfare, safety or health of any resident This requirement was not met based on interviews and record review; licensee did not comply with section cited above when Staff Failed to notify Licenisng Department regarding a resident fall and elopement which posed a potential health and safety risk to residents in care.

FAQ · About this visit

Common questions about this visit

What happened during the May 15, 2024 inspection of CLOE AND ERICA'S BOARD & CARE?

This was a other inspection of CLOE AND ERICA'S BOARD & CARE on May 15, 2024. 1 citation were issued: 1 Type B.

Were any citations issued to CLOE AND ERICA'S BOARD & CARE on May 15, 2024?

Yes, 1 citation was issued (0 Type A, 1 Type B). The first citation was for: "87468.2 Add’l Personal Rights of Residents in Privately Operated Facilities (a)…residents in privately operated resident..."

What type of inspection was this?

This was a other inspection. other inspections are conducted by CCLD as part of their licensing oversight.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.