complaint·July 31, 2023

LPA interviewed S1, who admitted that they may have gone too far in verbally pushing residents. S1 stated they really care for the residents, including R1, and they remind them of their father and they treat R1 like they do their father. S1 stated their father is in a home and needs reminders and to be told to do things but they realize R1 is not their father and they may need to stop treating them like their father. Based on the information obtained. The allegation is deemed Substantiated at this time. Exit interview conducted, copy of report, deficiencies and appeal rights issued. The doctor’s office was confused why the Administrator didn’t bring R1 at the correct time. Administrator stated R1 is refusing to allow staff to communicate to the doctor’s office, OT and PT but they need to be able to communicate to confirm the time of appointment and possibly reschedule if there are conflicts with transportation arrangements or other appointments. Based on the information obtained, the allegation is deemed Unsubstantiated at this time. Exit interview conducted, copy of report issued.