Complaint·January 27, 2026

Administrator stated R1 resided at the facility for three years but had since moved out. Administrator stated R1 called and asked them to take R1 places after moving out. Administrator also stated R1 called and threatened the administrator’s family, said inappropriate things to the administrator, and called during the middle of the night. Interviews conducted revealed staff have not acted inappropriately and were happy with the care they receive from the staff. On the allegation: Staff do not provide proper care to residents: It was alleged that caregivers do not provide proper care to residents. No other details were provided. Administrator stated they are at the facility every day and take care of their residents. Facility Manager stated R1 had been homeless and greatly improved their quality of life during their time while residing at the facility. Facility Manager further stated R1 indicated they were ready to live on their own and Facility Administrator and Manager assisted R1 with R1’s move-out. Interviews conducted revealed residents are receiving proper care and are content with living in the facility. Based on the information obtained, the allegations are deemed Unsubstantiated at this time. Exit interview conducted. Copy of report issued at the time of the visit.