Complaint·June 11, 2024

stated R1 does not assist them with transfers but rather pushes their weight against the staff, which may be the cause of the bruising. Staff and administrator demonstrated their transfer process for LPA. Staff and administrator have decided to add towels on the staff’s arms, to provide padding for staff that put their arms under R1’s arms for transfers. They are also implementing a new transfer, where they ask R1 to put their arms around the staff’s neck during the transfer. LPA noted R1 is on blood thinners, and interviews revealed R1 could bruise easily as a result. LPA attempted to interview R1, but R1 stated in Spanish “no preguntas” (no questions). R1 had a visitor on 5/18/2024 that did not observe any bruising. R1’s family member stated on 5/29/2024 that they had no concerns about R1’s care. Based on the information obtained, the allegation is deemed Unsubstantiated at this time. Exit interview conducted. Copy of report issued at the time of the visit.