Incident investigation·February 17, 2021

Licensing Program Analyst (LPA) JoAnn Rosales conducted a case management visit telephonically with Administrator Mitchell Leichter due to the situation surrounding the Coronavirus Disease 2019 (COVID-19), and to implement mitigation measures. The purpose of today's visit is to follow up on a self-reported incident pertaining to Resident #1 (R1) who reported on 2/10/21, their personal rights were violated by Staff #1 (S1) on 3 separate occasions. S1 is currently on a leave of absence pending investigation. During today's visit LPA toured the facility and requested copies of pertinent documents. No immediate health and safety hazards were observed during today's visit. Further investigation will be conducted by Community Care Licensing Division's (CCLD) Investigations Branch (IB) Investigator Douglas Real. A telephonic exit interview was conducted with Administrator, and a hard copy was provided via email for signature.