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Inspection visit

Complaint

SANTA BARBARA MEMORY CARELicense 4258021162 citations on this visit
2 citations recorded

Inspector’s narrative

What the inspector wrote

A permanent administrator (Staff 1) was in the process of renewing their certificate, but would be assist in managing the facility before being officially named AdministratorThe previous administrator resigned on or about 7/12/2023. Staff 1 was disassociated from the facility on 12/18/2023. On April 29, 2024, Regional Director of Operations informed CCL they were leaving their position and another interim staff would oversee the Administrative role. CCL requested documentation for the certified Administrator associated with this facility. Multiple responsible parties interviewed confirmed there had been no permanent Administrator for the facility from December 2023 to February 2024, at time of interview. From 7/12/2023 to 10/11/2023, and 12/18/2023 to present, the facility did not have a Certified Administrator on record with CCL. Based on the information obtained, the allegation is deemed Substantiated at this time. On the allegation: Staff are not providing adequate care and supervision. It was alleged that staff were not providing adequate supervision to the residents in care. LPA reviewed incident reports received from the facility. On 1/10/2024 at 1pm, Resident 2 (R2) was observed to exit the front gate when a visitor entered the gate. Staff went to redirect the resident back into the facility. On 2/2/2024 at 3pm, staff received a call from the police that R2 was in their care, as they found R2 at a bus stop. Staff conducted a search to ensure no other residents were missing. The incident reports states to prevent future occurrences, staff had an in-service training on resident safety. It also states in the future staff will escort visitors to the front gate to ensure residents do not follow visitors out. Staff did not know R2 had left the facility until the police called. Based on the evidence obtained, the allegation is deemed Substantiated at this time. Exit interview conducted, copy of report given.

Citations

5 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87303(a)Type B

    Maintain facility in clean, safe, sanitary condition

    87303(a) Maintenance and Operation. The facility shall be clean, safe, sanitary and in good repair at all times. This requirement is not met as evidenced by: Based on interviews and observations, the licensee did not comply with the section when the facility was not clean or in good repair, which poses potential health and safety risk to residents in care.

  • 87307(a)(3)Type A

    Personal Accommodations and Services. Equipment and supplies necessary for personal care and maintenance of adequate hygiene practice shall be readily available to each resident. This requirement is not met as evidenced by: Based on interviews, the licensee did not comply with the section when the facility could not access toilet paper, towels, hygiene or cleaning products, which posed an immediately health

  • 87470(b)(1)Type A

    Infection Control Requirements…Staff…shall be required to perform enhanced environmental cleaning and disinfection to maintain a safe and sanitary environment... This requirement is not met as evidenced by: Based on interviews and record review, the licensee did not comply with the section cited above when disinfectants and cleaning supplies were not available during a COVID outbreak,

  • 87405(a)Type A

    Certified administrator requirements and substitute coverage

    87405(a) Administrator Qualifications and Duties. All facilities shall have a qualified and currently certified administrator. This requirement was not met as evidenced by: Based on interview and record review, the Licensee did not comply with the regulation above when facility has not had certified administrator for months, which posed an immediate health and safety risk to residents in care.

  • 87468.2(a)(4)Type A

    Right to sufficient care and qualified staff

    Personal Rights…Residents…have all of the following personal rights: To care, supervision, and services that meet their individual needs and are delivered by staff that are sufficient in numbers, qualifications, and competency to meet their needs. This requirement was not met as evidenced by: Based on interview and record review, the Licensee did not comply with the regulation above when there

FAQ · About this visit

Common questions about this visit

What happened during the May 6, 2024 inspection of SANTA BARBARA MEMORY CARE?

This was a complaint inspection of SANTA BARBARA MEMORY CARE on May 6, 2024. 2 citations were issued: 2 Type A (serious).

Were any citations issued to SANTA BARBARA MEMORY CARE on May 6, 2024?

Yes, 2 citations were issued (2 Type A, 0 Type B). The first citation was for: "87303(a) Maintenance and Operation. The facility shall be clean, safe, sanitary and in good repair at all times. This re..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.