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Inspection visit

Follow-up on corrections

SANTA BARBARA MEMORY CARELicense 4258021162 citations on this visit
2 citations recorded

Inspector’s narrative

What the inspector wrote

Licensing Program Analyst (LPA) Kristin Kontilis conducted a Case Management visit to address deficiencies noted during the course of the investigation for Complaint Control #29-AS-20250310083615. LPA Kontilis met with Administrator Lisa Gerr and explained the purpose of the visit. During today’s visit, LPA addressed concerns that Administrator accepted Resident 1 (R1), a non-conserved individual who resided in the facility from 7/8/2024 to 4/27/2025. Records review and interviews conducted revealed R1 had a diagnosis of neuropathy and no diagnosis of dementia or mild cognitive impairment. Interviews conducted and records reviewed revealed R1 was not allowed visitors while residing in the facility and a sign was posted in the medication room by Administrator Gerr specifically naming R1’s family member with whom R1 co-habited prior to R1’s admission into the facility was not allowed to visit. Interviews conducted and records reviewed further revealed R1 was restricted to the confines of the locked facility and was not allowed to leave the facility upon their choice with or without R1’s family member. Pursuant to Title 22 Division 6 Chapter 8 of the CA Code of Regulations, the following deficiencies were cited (refer to LIC 809-D): Exit interview conducted. Copy of report issued. Appeal Rights issued.

Citations

3 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87468.1(a)(11)Type A

    Private visitor access without prior notice

    87468.1(a)(11) Residents...shall have all of the...personal rights: (11) To have their visitors...and advocacy representatives, permitted to visit privately during reasonable hours and without prior notice, provided that the rights of other residents are not infringed upon. This requirement is not met as evidenced by:Based on observation and interviews conducted, the licensee did not comply with the section cited above when R1 was not allowed visitors which poses an immediate health and safety risk to residents in care.

  • 87468.1(a)(6)Type A

    Freedom to leave and not be locked in

    87468.1(a)(6) To leave or depart the facility at any time and to not be locked into any room, building, or on facility premises by day or night.This requirement is not met as evidenced by: Based on observation and interviews conducted, the licensee did not comply with the section cited above when R1 was not allowed to leave or depart the facility upon their choice which poses an immediate health and safety risk to residents in care.

  • 87468.2(a)(4)Type A

    Right to sufficient care and qualified staff

    87468.2(a)(4) Personal Rights: To care, supervision, and services that meet their individual needs and are delivered by staff that are sufficient in numbers, qualifications, and competency to meet their needs. This requirement is not met as evidenced by: Based on interviews conducted and records reviewed, the licensee did not comply with the section cited above when administrator did not protect a safe environment for residents in care resulting in resident(s) being inappropriately touched by another resident which poses an immediate health and safety risk to residents in care.

FAQ · About this visit

Common questions about this visit

What happened during the April 7, 2026 inspection of SANTA BARBARA MEMORY CARE?

This was an other inspection of SANTA BARBARA MEMORY CARE on April 7, 2026. 2 citations were issued: 2 Type A (serious).

Were any citations issued to SANTA BARBARA MEMORY CARE on April 7, 2026?

Yes, 2 citations were issued (2 Type A, 0 Type B). The first citation was for: "87468.1(a)(11) Residents...shall have all of the...personal rights: (11) To have their visitors...and advocacy represent..."

What type of inspection was this?

This was an other inspection. other inspections are conducted by CCLD as part of their licensing oversight.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.