Incident investigation·March 22, 2023

Licensing Program Analysts (LPAs) Brian Phillips and Jenny Olson conducted a Case Management - Incident visit to investigate an incident the facility self reported. LPA’s met with Karen Dacome, Associate Executive Director, Luciana Mitzkun Weston, Community Services Director and explained the purpose of the visit. CCL received an incident report on 03/16/2023 stating that on 03/12/2023 a visitor witnessed a caregiver slapping a resident on the back of the resident's head while attempting to guide the resident into their room for a change of briefs. The alleged incident occurred on 03/12/2023 during a visit to the facility, but was not reported to facility administrator until 03/15/2023 via email. LPAs toured the facility and interviewed Staff, residents and witness regarding the incident. LPAs requested relevant documents. At this time, further investigation is needed. LPAs will follow up at a later date to continue the investigation. Exit interview conducted and a copy of the report was issued.