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Inspection visit

complaint

SANTA MARIA TERRACELicense 425850025
Clean visit · 0 citations

Inspector’s narrative

What the inspector wrote

They also said they meant no disrespect and was not calling the resident pathetic. Based on the information obtained the allegation is deemed Unsubstantiated. LPA issued Technical Assistance to Administrator stressing they review with staff the importance of how they talk to and about residents and confirm all staff are up to date on Residents Personal Rights. Exit interview conducted, copy of report issued.

Citations

4 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87465(a)(4)Type A

    87465 Incidental Medical and Dental Care(a) A plan for incidental medical and dental care shall be developed by each facility... (4) The licensee shall assist residents with self-administered medications as needed. This requirement was not met as evidenced by: Based on interviews, the licensee did not comply in the section sited above when staff did not properly assist residents with medications and issued the incorrect dose which posed an immediate health and safety risk to residents in care.

  • 87411(a)Type B

    87411 Personnel Requirements - General(a) Facility personnel shall at all times be sufficient in numbers, and competent to provide the services necessary to meet resident needs... This requirement was not met as evidenced by: Based on interviews, the licensee did not comply in the section sited above when staff were not sufficient in numbers at all times to meet resident needs, which posed a potential health and safety risk to residents in care.

  • 87464(f)(4)Type B

    87464 Basic Services (f)(4) Personal assistance and care as needed by the resident and as indicated in the pre-admission appraisal, with those activities of daily living such as dressing, eating, bathing and assistance with taking prescribed medications... This requirement was not met as evidenced by: Based on interviews and record review, the licensee did not comply in the section sited above when staff did not properly assist resident with showers or have a system to make up missed showers which posed a potential health and safety risk to residents in care.

  • 87507(c)Type B

    87507 Admission Agreement (C) Any fee that is charged prior to or after admission, shall be clearly specified.This requirement was not met as evidenced by: Based on interviews, the licensee did not comply in the section sited above when staff did took 4 months to agree on a refunded shower amount, which posed a potential health and safety risk to residents in care.

FAQ · About this visit

Common questions about this visit

What happened during the February 2, 2024 inspection of SANTA MARIA TERRACE?

This was a complaint inspection of SANTA MARIA TERRACE on February 2, 2024. The inspection found no deficiencies and no citations were issued.

Were any citations issued to SANTA MARIA TERRACE on February 2, 2024?

No citations were issued during this inspection. The facility was found to be in compliance with all applicable regulations.

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.