Incident investigation·September 4, 2025

Licensing Program Analyst (LPA) Steve Chang conducted an unannounced case management visit and met with Assisted Living Director Lady Anthonett Turman (ALD). On 6/4/2025, the department received an incident report regarding resident R1 from ALD. On 6/6/2025, LPA interviewed ALD. ALD stated on 6/4/2025, R1's old bank account was closed and a new bank account was opened. On 6/6/2025, R1's bank already reimbursed the full amount of money of the 3 unknown transactions to R1. ALD provided the police report case number. ALD stated R1 did not leave bank statement in the room and did not have any missing check. LPA toured R1's room in the assisted living unit and interviewed R1. R1 stated he/she does not have any complaint. R1 stated the facility staff are helpful. R1 confirmed he/she received the refund from the bank of the full amount of money of the 3 unknown transactions. On 9/4/2025, LPA interviewed 3 staff and a private companion of R1. 4 out of 4 stated they never saw R1's bank statement, checkbook or bank card. Based on the interview and records reviewed, The investigation finding for this case is UNSUBSTANTIATED . An unsubstantiated finding indicates that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove that the allegation did or did not occur. No Citation noted today. Exit interview was conducted with ALD. The report was provided to ALD for review and signature. A copy of the report was provide to ALD.