complaint·September 30, 2024

On 4/29/2024 LPA interviewed residents 1 to 6 (R1 to R6), based on interview, R1 did not respond to questions, W2 however, spoke in behalf of R1. W2 stated that he/she visits R1 on a regular basis at least 2 to 3 times a week at random days and time and R1 will not say anything, R1 does not like anyone to get in trouble, R1s spouse stated he/she did not see any visible sign of abuse. R2 stated S1 used the right hand to open R1s mouth to put in the denture, R2 stated "I can't describe how hard or forceful it was but, R1 is bigger than S1." R2 does not recall when the incident occurred. R3 stated he/she seen the staff put the dentures in, "but it was not abusive." R4 stated he/she did not see staff forcefully put dentures inside a resident's mouth. R5 stated he/she did not see staff forcing a resident to wear dentures. R6 stated no, and doesn't know. S1 stated sometimes they request for the dentures, and R1 will refuse. S1 stated R1 has been able to manage dentures for a long time. ADM stated they cannot force R1, if R1 refuses to wear dentures. S2 stated, R1 will sometimes refuse to put on dentures. On 5/1/2024 - LPA Partoza conducted an interview with W1. W1 stated they told S1 not to force R1 to wear dentures if R1 doesn't want to. S1 stopped and no longer forced R1 to use dentures. W1 stated that he/she could not remember when it happened. Based on the written statement of R2 dated 4/29/2024, R2 did not state the date and time of the incident and if there was any visible sign of physical injury to R1. Based on the written statement of W1 dated 8/19/2024. W1 did not state the date, time of the incident and if there was any visible sign of physical injury to R1. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is unsubstantiated. No deficiencies were cited during today's visit based on California Code of Regulations (CCR) Title 22. An exit interview was conducted with licensee/administrator (LIC/ADM) Constantin Lapustea and a copy of the report was provided. page 2 of 2 end of report