complaint·July 3, 2024

On 04/05/2023, LPA interviewed licensee Thelma Blanchard (LS). LS stated he/she was on site when the incident occurred. LS stated there was no alteration, no fighting, and no injury for the incident. LS stated residents R2 and R3 were standing and talking in the kitchen area while resident R1 was walking to refrigerator to get drinks, and R1 elbowed R2 out of the way. LS stated R2 did not react to R1. LS stated R2 did not get hurt and did not complain any pain. LS stated he/she reported the incident to R1's case manager by phone. LPA interviewed resident R1. R1 was unable to describe what happened for the incident. LPA interviewed resident R2. R2 stated he/she did not react to R1's behavior. R2 stated he/she did not get hurt and did not feel pain. LPA interviewed resident R4 who stated he/she heard there was an incident around 2 weeks ago, but he/she was not in the facility and did not know the detail. LPA observed R2 had no injury, redness or bruise on R2's body. Based on the interviews, a staff was on site supervising the residents. There was no alteration or fighting among residents at that time of the incident. There is no evidence to indicate the facility staff did not supervise residents during the incident. Based on investigation, observations, and interviews conducted, the Department found that the above allegation is UNSUBSTANTIATED . An unsubstantiated finding indicates that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove that the allegations did or did not occur. No citations noted at today’s complaint investigation visit. Exit interview was conducted with LS. This report was provided to LS.