Office review·July 22, 2021

A Noncompliance meeting was conducted virtually today via Teams Meeting. Present at the meeting were San Bruno Adult and Senior Care Regional Manager Vivien Helbling, Licensing Program Manager Sarah Yip, Licensing Program Analyst Yatfai Eric Ng, and facility representatives Lilette Rosete, Michael Rosete, and attorney Jacob Reinhardt. The purpose of the noncompliance meeting was to discuss the serious violation at the facility on 03/06/2021 which resulted in a serious bodily injury of a resident. Substantiated complaint findings were delivered on 06/08/2021 and deficiency was cited for violations of Title 22 California Code of Regulations: 87468.2 Additional Personal Rights of Residents in Privately Operated Facilities (4) To care, supervision, and services that meet their individual needs and are delivered by staff that are sufficient in numbers, qualifications, and competency to meet their needs. A resident sustained a hip fracture while in care, due to neglect/lack of supervision. Facility representatives were informed during non-compliance meeting that additional civil penalties in the amount of $10,000 may be assessed pending review for serious violation resulting in serious bodily injury. Noncompliance Conference Summary LIC 9111 and a compliance plan were established during the meeting. Report was reviewed with representatives. A copy of this report, LIC 9111, and link resources were provided to Licensee for signature via email.