Complaint·May 14, 2024

On 5/14/24, Licensing Program Analyst (LPA) Grace Donato conducted an unannounced complaint investigation visit. LPA met with Co-Administrator (CAD) Michael Rosete and LPA explained the purpose of today's visit. Regarding the allegation of staff did not seek resident medical attention in a timely manner, reporting party (RP) stated that resident R1 has a fever of 101, with cough/congestion since Sun/Mon 1/16-17 and sending R1 to the hospital for evaluation and treatment. LPA visited the facility and interviewed CAD. CAD stated that there was no covid positive residents or staff in the facility during this time. There was an incident report submitted to Licensing that at 6:30 am on 1/18/22 R1 has non stop coughing, 911 was called immediately and R1 got transported the hospital. R1 was not tested in the facility for covid. Prior to 1/18/22, R1 didn’t have any symptoms nor was sick. Based on interviews and records review, the department has determined that that the allegation is false, could not have happened and/or is without a reasonable basis, therefore the allegations are UNFOUNDED. Report is reviewed and copy is provided.