Public Record
Princess Lodge
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About this facility
Operating details and county context
Operating details
- Capacity
- 30 residents
- Phone
- (408) 379-9331
- Address
- 552 West Hacienda Avenue
- Licensed since
Santa Clara County context
258*CCLD
Total facilities
4.5*CCLD
Avg citations
9.4*CCLD
Avg visits
2.9*CCLD
Avg complaint visits
*CCLD: California Community Care Licensing Division. Updated weekly. Last refresh .
Citations
10 citations on record
Every regulation cited on a CCLD inspection of this facility, sourced from the public record. Each row links to the visit’s inspector narrative.
What does Type A vs Type B mean?
Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.
Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.
2025
- 87309(a)Type A
87309 Storage Space and Access(a) Except as specified in subsection (b), the licensee shall ensure that disinfectants, cleaning solutions, poisonous substances, knives, matches, tools, sharp objects, and other similar items which could pose a danger to residents are in locked storage and are not left unattended if outside the locked storage. This was not met as evidenced by: Based on observation, Laundry Room #2 was not locked with accessible laundry detergents, which poses an immediate health, safety or personal rights risk to persons in care.
- 87303(a)Type B
Based on observation the licensee did not comply with the section cited above. Based on the totality of today's visit, LPAs observed a leaks in the facility, drywall missing in the facility bathroom, fridge's ice buildup perpenicular to room 6, wall above the kitchen facuet, screen doors obsevred not attached, backyard fence being propped by stick, LPAs noted other issues on report. This poses/posed a potential health, safety or personal rights risk to persons in care.
- 87309(a)Type A
Based on observations the licensee did not comply with the section cited above. LPAs observed laudnry detergent accessible in bedroom #10. LPAs observed tools accesible to residents in the backyard. LPAs observed storage shed window open with toxics and tools accesible via window. LPAs observed tools and detergent in second story staff area accesible to resident in care. This poses an immediate health, safety or personal rights risk to persons in care.
- 87411(f)Type B
Based on record review, the licensee did not comply with the section cited above. 3 out 4 staff health screeening forms were not signed by the phsyican. This poses/posed a potential health, safety or personal rights risk to persons in care.
- 87463(a)Type B
Based on record review, the licensee did not comply with the section cited above. LPAs requested to review R1 to R4's Care Plans/Needs & Services Plan. AD stated the form was not completed. This poses/posed a potential health, safety or personal rights risk to persons in care.
2024
- 80087(d)Type A
Based on observation the licensee did not comply with the section cited above. LPA observed large items obstructing a designated emergency exit door in the conference room behind the accordion door, a large recliner seat by the exit doorway, large dumpster bin that was obstructing the gate and walkway designated for emergency exit and a wheel burrow containing asphalt, which poses an immediate health, safety or personal rights risk to persons in care
- 87303(a)Type A
Based on observation the licensee did not comply with the section cited above. LPA observed accumulated grease and grime on the vent hood and used paper towel that was stuck in between the vent hood and the cabinet, and a paper towel left on the left corner of the griddle, which poses an immediate health, safety or personal rights risk to persons in care.
- 87411(c)(D)Type A
Based on observation and record review the licensee did not comply with the section cited above. Licensee did not discard and maintain record of expired medication R1 and R3 has a medication that was not prescribed in their centrally stored medication bin, which poses an immediate health, safety or personal rights risk to persons in care.
- 87705(f)(1)Type A
Based on observation, the licensee did not comply with the section cited above. LPA observed tools and paint sprays in the open inside the gazebo left unattended, which poses an immediate health, safety or personal rights risk to persons in care
2023
- 87303(e)(2)Type A
Based on observation, the licensee did not comply with the section cited above due to sink in resident bathroom reaching a temperatue of 150.2 *F which posed an immediate health, safety or personal rights risk to persons in care.
Inspection record
9 visits on record since 2023. Most recent on 2026-02-19.
4 routine inspections, 3 complaint visits. 1 complaint on record, 1 of 1 substantiated.
- InspectionNo citationsRead inspector’s narrative
- Complaint1 Type ARead inspector’s narrative
- OtherNo citationsRead inspector’s narrative
- Inspection1 Type A · 3 Type BRead inspector’s narrative
- Other4 Type ARead inspector’s narrative
- InspectionNo citationsRead inspector’s narrative
- Inspection1 Type ARead inspector’s narrative
10 citations across the record on file
Nearby
Other licensed assisted living facilities in Campbell
FAQ
Common questions about this facility
Is Princess Lodge licensed in California?
Yes, Princess Lodge is currently licensed in California. It has been licensed since 2002.
How many citations does Princess Lodge have?
Princess Lodge has 10 citations on record: 7 Type A (more serious) and 3 Type B citations. It has received 9 visits (4 inspections, 3 complaint visits, 2 other visits).
When was Princess Lodge last inspected?
Princess Lodge was last inspected on February 19, 2026 (about 3 months ago). California inspects licensed assisted living facilities (RCFEs) on a periodic basis or following a complaint.
What type of assisted living facility is Princess Lodge?
Princess Lodge is a Residential Care Facility for the Elderly (RCFE), which is a licensed assisted living facility serving older adults with a licensed capacity of 30 residents. It is located in Campbell, Santa Clara County, California.
How does Princess Lodge compare to other assisted living facilities in Santa Clara County?
Princess Lodge has 10 citations. The county average is 4.5 citations per facility. There are 258 assisted living facilities in Santa Clara County.
Does Princess Lodge have any serious violations?
Princess Lodge has 7 Type A citations on record. Type A citations indicate conditions that pose an immediate health or safety risk to residents. Review the inspection timeline above for details on each citation.
Has Princess Lodge had any complaint inspections?
Princess Lodge has received 3 complaint-triggered inspections. 1 resulted in substantiated findings. Complaint inspections are triggered when someone reports a concern to CCLD.
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