complaint·September 6, 2022

LPA Marrufo also obtained copies of the following documents: handwritten notes on R1’s living unit temperature readings taken every 15 minutes, graph of R1’s room temperature reading, Staff Thermostat Check Log taken 08/15/2022, Resident Roster, Invoice for Air Conditioning Unit Replacement dated 02/24/2022, Invoice for Air Conditioning Service dated 06/25/2021, Data Log for temperature in R1’s living unit, photograph of the living room thermostat in R1’s living unit, R1’s Physician Report, and R1’s Appraisal/Needs and Services Plan. During interview, R1 stated that temperature of the room would not match the temperature set by the thermostat. R1 stated that the temperature would be as much as 4 or 5 degrees warmer or colder at times compared to the temperature set by the thermostat. R1 stated to measure the temperature using both the temperature reading on the thermostat and another thermometer in R1’s possession. During visit, LPA Marrufo observed R1’s thermostat to be set at 73 degrees Fahrenheit with a measurement of the room at 75 Fahrenheit. LPA Marrufo took multiple temperature readings in various locations within R1’s living room, and the temperatures ranged from 90.1 Fahrenheit to 64.4 Fahrenheit. Administrator Sarah Stel stated during interviews that R1 had previously complained to facility staff regarding the air conditioning unit. Administrator Stel stated that the facility has replaced the air conditioning unit in R1’s living unit to meet R1’s requests. S1 stated during interview that the air conditioning unit had previously been replaced to address R1’s problems with the noise of the prior unit. S1 stated that the noise levels had been measured at 40 decibels and was measured with a decibel meter. S1 stated that after the new air conditioner unit was installed, there were still variations of the temperature. S1 also stated that a device was placed in the room to measure and record the room temperatures. S1 stated that the recordings during sleeping hours would show no variation in the temperature, and S1 stated that that implied that R1 was adjusting the temperature throughout the day. Witness W1 stated during interview that the thermostat in R1’s living unit gives a temperature reading within 2 degrees of the set temperature. W1 stated that a 2-degree range is within the manufacture’s specifications. W1 stated that the air conditioning unit is designed to be kept at a constant temperature and is not meant to be regularly adjusted. See LIC909-C for more information. Page 2 of 3. During telephone interviews, 4 out of 4 interviewed residents stated that their air conditioner worked properly. During tour of resident rooms and interviews with residents, LPA Marrufo observed that residents R6-R14 had thermostats had a temperature reading the same as the temperature to which the thermostat was set. R6-R14 stated to have had no problems with their thermostats or air conditioning units. Resident R1 stated to have had problems with the room temperature varying 4-5 degrees hotter or cooler than the temperature set by the thermostat. During visit on 09/06/2022, LPA Marrufo observed R1’s apartment. LPA Marrufo observed that R1’s thermostat at 3:06 PM was set to 71 Fahrenheit and the temperature was 74 Fahrenheit. LPA Marrufo observed that R1’s living unit front door was open, so R1 shut the door. During interview, R1 stated to have two thermostats, one in the living room and one in the bedroom. R1 stated to not use the thermostat in the bedroom and leaves it off. LPA Marrufo observed that the bedroom thermostat Air Conditioning fan was set to Off, the temperature was set to 73 Fahrenheit, and the thermostat measured the temperature at 77 Fahrenheit. LPA Marrufo observed that both bedroom window blinds were lifted up and sunlight was entering the bedroom. LPA Marrufo then requested R1 to turn on the bedroom thermostat Air Conditioner fan to full power and set the temperature to 71 Fahrenheit. LPA Marrufo requested R1 to lower the blinds on the bedroom windows. Both the living room and bedroom temperatures then had the same settings. At 3:47 PM, LPA Marrufo observed the living room thermostat to measure the room temperature at 73 Fahrenheit and the temperature set to 71 Fahrenheit. The bedroom thermometer was set to 72 Fahrenheit and set to 71 Fahrenheit. Based on information from interviews conducted with staff, and records reviewed, although the allegation listed above may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. Therefore, the allegation is unsubstantiated. No deficiencies were cited under California Code of Regulations Title 22 This report was reviewed with Sandy Narasimhan and a copy of the report was provided. Page 3 of 3.