Complaint·October 26, 2024

Based on facility records review, interviews with residents and staff on the information provided, it was unclear if resident has scabies, therefore the allegation was deemed UNSUBSTANTIATED. Staff misplaced resident’s medication - LPA Lund reviewed facility records, interviewed staff, and residents in care. Based on facility records indicate that staff have had the six-hour Medication Training Program. Four hours of initial instruction & 2 hours of hands-on shadowing. LPA reviewed Medication Administration Records (MARS) from residents in care from May 2022 through August 2022 and were in compliance. Staff interviewed stated most residents take their medications when told, if not we come back to them. If a resident doesn’t take their medication, we mark in their Medication Administration Records (MARS) and notify parties involved if needed. Residents interviewed stated that they are given their medications on time and staff give it to them properly. On 7/22/2022 LPA David Marrufo interviewed ten residents and three staff who stated they staff have never misplaced residents medication. Based on facility records review, interviews with residents and staff on the information provided, it was unclear if staff misplaced resident’s medication., therefore the allegation was deemed UNSUBSTANTIATED. Staff failed to keep facility free of pests - LPA Lund reviewed facility records, interviewed staff, and residents in care. Based on reviewed facility records, interviews with staff, and residents in care. LPA Lund reviewed Clark Pest Control report dated 5/6/2022 states the facility is clear of rodents. LPA Lund reviewed pest control reports from 4/29/2024 through 10/24/2024 states the facility is clear of pests and rodents. Staff interviewed stated that have not seen any rodents are pests at the facility. Residents interviewed stated that have not seen any rodents are pests at the facility. On 7/22/2022 LPA David Marrufo interviewed ten residents and three staff who stated the facility is free of pests . Based on facility records review, interviews with residents and staff on the information provided, it was unclear if staff failed to keep facility free of pests, therefore the allegation was deemed UNSUBSTANTIATED. Facility restrains residents in their bedrooms - LPA Lund interviewed staff, and residents in care. Based on interviews with staff, and residents in care. Staff interviewed stated that they have never told any residents to staff in their rooms unless it was under if they have had COVID-19 and we would try to tell residents in care to stay in their rooms. Residents interviewed stated that they have never been forced to stay in their rooms. On 7/22/2022 LPA David Marrufo interviewed ten residents and three staff who stated the facility has never forced residents to stay in their rooms. Based on interviews with residents and staff on the information provided, it was unclear if facility restrains residents in their bedrooms, therefore the allegation was deemed UNSUBSTANTIATED. As a result of this investigation, this Department finds the allegation to be UNSUBSTANTIATED. A complaint allegation finding of Unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred. Exit interview conducted and report left.