Complaint·July 23, 2024

LPA interviewed S1 & S2. S1 stated they did not observe bruising on R1 or hear complaints of pain. S1 stated R1 never complained to staff of any incidents of staff hurting R1. S2 stated he/she never hurt R1. S2 stated the staff would not hit anyone. LPA interviewed ADM. ADM stated the staff would never hit a resident. ADM stated R1 never complained of pain or that someone had hit them. Based on a review of R1’s Physician’s Report, dated January 14, 2021, R1 has a neurocognitive disorder. The Department made serval attempts to contact S1 but was unable to get in contact with him/her. S1 no longer works at the facility. The Department was unable to get to interview Resident R1. Resident R1 no longer lives at the facility. Witness did not provide additional information regarding the allegation above. Based on investigation, records reviewed, and interviews conducted, the Department found that the above allegations are UNSUBSTANTIATED . An unsubstantiated finding indicates that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove that the allegations did or did not occur. No deficiencies cited, an exit interview conducted with staff S3 and a copy of the report was provided. END OF REPORT Page 2 Out of 2.