Complaint·September 28, 2024

Page 2 of 2. Facility is not kept clean and free of rodents, vermin and insects. On 10/12/2023, the Department conducted interviews with 3 staff members, S1-S3. 3 Out of 3 staff members stated they clean the facility and ensure the facility is free of rodents, vermin, and insects. On 10/12/2023, the Department conducted interviews with 4 residents, R1-R4. 4 Out of 4 residents stated the facility staff clean the facility and the facility does not have rodents, vermin, and insects. During visit on 10/12/1023, LPA observed the kitchen, living room and 4 staff bedrooms and 2 bathrooms and the areas were clean and free of rodents, vermin, and insects. Facility staff is not according dignity to residents by saying sexual innuendoes. On 10/12/2023, the Department conducted interviews with 3 staff members (S1-S3). Three out of three staff stated they speak with respect to the residents, and they do not use or saying any sexual phrases to the residents. Three out of three staff stated they have not seen or heard staff or residents saying “sexual innuendoes” to residents at the facility. Three out of three residents stated they are trained in residents rights, and they are able to state at least 4 residents rights in a licensed facility. On 10/12/2023, the Department conducted interviews with 4 residents, R1-R4. 4 Out of 4 residents they did not hear any staff or residents say “sexual innuendoes” to residents at the facility. Based on the interviews conducted with residents and staff and based on observation and records review, although the allegations may have happened or are valid, there is not a preponderance of evidence to prove that the above allegations did or did not occur, therefore the allegations are UNSUBSTANTIATED. No deficiencies cited from California Code of Regulations, Title 22. Exit interview conducted with House Manager, Eugene (Eugenio) De Leon and a copy of the report was provided. Page 2 of 2. On 10/12/2023, the Department conducted interviews with 4 residents, R1-R4. 4 Out of 4 residents stated they are given medication as the doctor has prescribed it to them. 4 Out of 4 residents stated the facility staff follow up on medications when they need to be refilled. Based on record review of R5’s Medication Administration Record (MAR) for August 2023, September 2023 and October 2023, medications were administered to the resident as indicated by staff initials on each dose. The Department has completed the investigation of the above allegation. Based on interviews conducted and record reviews, the department has found that the above allegation were UNFOUNDED, meaning that the allegation were false, could not have happened and/or are without a reasonable basis. No deficiencies cited from California Code of Regulations, Title 22. Exit interview conducted with House Manager, Eugene (Eugenio) De Leon and a copy of the report was provided.