complaint·October 20, 2022

Based on interview, the Administrator states facility staff clean and disinfect multiple times daily and as needed. The Department has investigated the above allegation. Based on observation and interview, the Department has determined that the above allegation is UNSUBSTANTIATED. An unsubstantiated finding indicates that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur. This report was reviewed with Administrator, Nicholas Inneh and a copy of the report will be emailed to the Administrator due to technical difficulties with LPA’s printer. LPA and Administrator observed no window screen in 1 out of 4 bedrooms. LPA observed the bedroom window to be open. Administrator states the open window may have resulted in multiple flies entering the bedroom due to the lack of a window screen. Facility has installed 2 fly traps in the bedroom in which LPA observed multiple flies stuck on the fly trap. During visit, Administrator placed a window screen in the bedroom and replaced the fly traps. LPA interviewed 3 residents. 2 out of 3 residents state to have issues with bed bugs at the facility. 2 out of 3 residents state to have gotten bit by bed bugs at the facility. 1 out of 3 residents state to have seen bed bugs at the facility at least 1 – 2 times. 1 out of 3 residents state to have not gotten bit by a bed bug at the facility. LPA interviewed S1. S1 states the facility has ongoing issues with bed bugs and treats for bed bugs weekly using store bought treatment. The facility has a procedure for new admissions to include checking all personal belongings that are being brought into the facility and washing certain personal belongings prior to being transferred into the resident’s bedrooms. Facility conducts laundry daily and sheets and linens are washed at least once to twice a week, and when needed. The Department has conducted an investigation on the above allegation. Based on interviews and observation, the preponderance of evidence standard has been met. Therefore, the Department found the above allegation to be SUBSTANTIATED. A deficiency is being cited per California Code of Regulations, Title 22. See LIC 9099-D This report was reviewed with the Administrator and a plan of correction was developed. A copy of the report and appeal rights will be emailed to the Administrator due to technical difficulties with LPA’s printer.