complaint·October 22, 2024

Page 2 of 2... S1 placed sticky traps inside R1's bedroom. S1 reminded the residents to not eat or store food in their rooms and to take out the trash to prevent rodents from entering in the facility. S1 states R1 did not complain of any observations of a rat inside R1's bedroom since 10/10/2024. S1 was made aware a second time of a mouse inside resident (R2)'s bedroom on 10/18/2024. S1 states to have spoken with R2 and cleaned out R2's bedroom to include underneath R2's bed, clothes and trash. S1 did not locate any rodent. S1 states R2 did not mention anything to S1 sooner. S1 states they did not yet contact a pest control company and had plans to contact a pest control company today (10/22/2024). S1 states on 10/21/2024, the police were called to the facility regarding a rat infestation. S1 stated they police inspected the facility and left. S1 denied a rat infestation. On 10/22/2024, 2 residents were interviewed. Based on resident interview, R1 stated that the facility staff has placed sticky traps in the facility. R1 states that they also asked him/her to clean out his/her closet and reminded the residents to not eat in their room. R2 stated that the staff have placed sticky traps in the kitchen and have cleaned out their room. R2 states that the staff have also reminded the residents that they cannot eat in their rooms. On 10/22/2024, LPA Dolores entered into R1 and R2's bedroom and did not observe any rodent or rodent droppings. LPA Dolores entered the kitchen and observed sticky traps inside the pantry. Based on staff interview, 2 out of 2 staff denied the observation of mice or rats in the facility and kitchen area. 2 out of 2 staff stated the sticky traps were placed about 2-3 weeks ago and there were no mice or rats that were found on the traps. The Department has investigated the above allegation. Based on interview and observation, the above allegation is unfounded meaning the allegation is false, could not have happened and/or is without a reasonable basis. No deficiencies were cited per California Code of Regulations, Title 22. This report was reviewed with Administrator, Nicholas Inneh and a copy of the report was provided.