complaint·November 9, 2024

An interview with R1 was conducted regarding this incident and LPA was unable to obtain additional information due to the lapse in time from the time of the incident to the visit conducted on 10/12/2024. An interview with 6 residents were conducted. 6 out 6 residents state that they have not been harmed by another resident or have seen any staff harm other residents around them. Based on records review, it was found that R2 has history of aggressive behavior however was not found to hurt other residents at the time of their residency at the facility. Based on the information gathered, it is unclear if the facility failed to prevent resident from being harmed by another resident. Allegation: Staff failed to safeguard resident’s money. It was alleged that the facility staff failed to safeguard resident’s money. During the course of the investigation, LPA conducted interviews and reviewed facility documentation. Based on interviews conducted it was learned that that facility does not currently manage any resident funds. It was found that many residents obtain Payee services in which they received their own money via mail or through debit services. A review of the facility records were conducted which confirm that the facility does not have a current surety bond to manage resident funding. An interview with 6 residents were conducted, 6 out 6 residents state that they have their own money and the facility does not handle any financial assets. Based on the information gathered, it is unclear if the facility staff failed to safeguard the resident’s money. As a result of this investigation, this Department found the allegations to be UNSUBSTANTIATED. A complaint allegation finding of Unsubstantiated meant that although the allegations may have happened or was valid, there was not a preponderance of the evidence to prove that the alleged violation occurred. There were no deficiencies observed or cited at this time. An exit interview was conducted, a copy of the 9099 and 9099-C was provided to the facility.