Public Record
West Valley Care Home
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About this facility
Operating details and county context
Operating details
- Capacity
- 6 residents
- Phone
- (408) 418-8188
- Address
- 15 Darryl Drive
- Licensed since
Santa Clara County context
258*CCLD
Total facilities
4.5*CCLD
Avg citations
9.4*CCLD
Avg visits
2.9*CCLD
Avg complaint visits
*CCLD: California Community Care Licensing Division. Updated weekly. Last refresh .
Citations
15 citations on record
Every regulation cited on a CCLD inspection of this facility, sourced from the public record. Each row links to the visit’s inspector narrative.
What does Type A vs Type B mean?
Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.
Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.
2025
- 87468.2(a)(4)Type A
87468.2(a)(4) Additional Personal Rights of Residents in Privately Operated Facilities (a) (4)To care, supervision, and services that meet their individual needs and are delivered by staff that are sufficient in numbers, qualifications, and competency to meet their needs. This was not met as evidenced by: Based on interview and record review, the licensee did not comply with the section cited above. Resident R1 eloped from the facility on 3/29/2025. R1 is unable to leave the facility unassisted which poses an immediate health, safety or personal rights risk to persons in care.
- 87456(a)(3)Type B
Based on record review, 3 Out of 3 resident records did not contain an updated medical assessment/physicians report which poses/posed a potential health, safety or personal rights risk to persons in care.
- 87465(a)(4)Type A
Based on observation and interview the licensee did not comply with the section cited above. LPAs observed medication bottles in a box in the 'family room' of the facility, accessible to residents which poses an immediate health, safety or personal rights risk to persons in care.
- 87468.1(a)(2)Type A
Based on interview and record review, the licensee did not comply with the section cited above. Resident R1 eloped from the facility on 3/29/2025. R1 is unable to leave the facility unassisted which poses an immediate health, safety or personal rights risk to persons in care.
- 87506(b)(16)Type B
Based on record review, 3 Out of 3 resident records did not contain personal property log which poses/posed a potential health, safety or personal rights risk to persons in care.
- 1569.625(b)(2)Type A
Based on record review, 1 Out of 2 staff (S2) did not have training for 2025, which poses an immediate health, safety or personal rights risk to persons in care.
- 87202(a)Type A
Based on observation, LPAs observed two 'office rooms' being use a resident rooms, which poses an immediate health, safety or personal rights risk to persons in care.
- 87303(a)Type A
Based on observation, LPAs observed spiderwebs around residents windows, dirt on residents interior windows, ripped and torn couch in living room, brown stains on walls through the facility which poses an immediate health, safety or personal rights risk to persons in care.
- 87307(d)(6)Type A
Based on observations, LPAs observed a gate with a lock on the side of the facility, which poses an immediate health, safety or personal rights risk to persons in care. Licensee removed lock during inspection visit.
- 87309(a)Type A
Based on observation, LPAs observed medications on a dresser in R2s bedroom which poses an immediate health, safety or personal rights risk to persons in care.
- 87405(d)(2)Type A
Based on the totality of today's visit, Licensee did not confirm to rules and regulations by ensuring R1 did not elope, R1's care plan was not updated, resident medication was accessible. This poses an immediate health, safety or personal rights risk to persons in care.
2024
- 87705(f)(1)Type A
Based on observation, the licensee did not comply with the section cited above. LPA observed medication in an unlocked dresser drawer in R3's bedroom,(R3 has neurocognitive disorder and shares a bedroom with R2). Medication is accesible to residents in care, which poses an immediate health, safety or personal rights risk to persons in care.
- 87309(a)Type A
Based on observation, the licensee did not comply with the section cited above. LPA observed medication and sharps in two separate unlocked drawers in the kitchen which are easily accessible to residents in care, which poses an immediate health, safety or personal rights risk to persons in care.
- 87705(c)(5)Type A
Based on record review, the licensee did not comply with the section cited above. Resident (R3) record did not contain an updated physician's report. Resident R3 physician's report was not updated within the year. R3 has neurocognitive disorder which poses an immediate health, safety or personal rights risk to persons in care.
2023
- 87464(f)(1)Type A
87464 Basic Services (f) Basic services shall... include: (1) Care and supervision as defined in Section 87101(c)(3) and Health and Safety Code section 1569.2(c). This requirement was not met as evidenced by: Based on interviews and records review, Staff (S1) did not ensure resident (R1) who can’t leave facility unassisted was supervised while leaving the facility. This posed an immediate health and safety risk to residents in care.
Inspection record
12 visits on record since 2021. Most recent on 2026-01-28.
4 routine inspections, 2 complaint visits. 2 complaints on record, 1 of 2 substantiated.
- OtherNo citationsRead inspector’s narrative
- Other1 Type ARead inspector’s narrative
- OtherNo citationsRead inspector’s narrative
- Inspection8 Type A · 2 Type BRead inspector’s narrative
- OtherNo citationsRead inspector’s narrative
- OtherNo citationsRead inspector’s narrative
- Inspection3 Type ARead inspector’s narrative
- Complaint1 Type ARead inspector’s narrative
- InspectionNo citationsRead inspector’s narrative
- OtherNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- InspectionNo citationsRead inspector’s narrative
15 citations across the record on file
Nearby
Other licensed assisted living facilities in Campbell
FAQ
Common questions about this facility
Is West Valley Care Home licensed in California?
Yes, West Valley Care Home is currently licensed in California. It has been licensed since 2016.
How many citations does West Valley Care Home have?
West Valley Care Home has 15 citations on record: 13 Type A (more serious) and 2 Type B citations. It has received 12 visits (4 inspections, 2 complaint visits, 6 other visits).
When was West Valley Care Home last inspected?
West Valley Care Home was last inspected on January 28, 2026 (about 4 months ago). California inspects licensed assisted living facilities (RCFEs) on a periodic basis or following a complaint.
What type of assisted living facility is West Valley Care Home?
West Valley Care Home is a Residential Care Facility for the Elderly (RCFE), which is a licensed assisted living facility serving older adults with a licensed capacity of 6 residents. It is located in Campbell, Santa Clara County, California.
How does West Valley Care Home compare to other assisted living facilities in Santa Clara County?
West Valley Care Home has 15 citations. The county average is 4.5 citations per facility. There are 258 assisted living facilities in Santa Clara County.
Does West Valley Care Home have any serious violations?
West Valley Care Home has 13 Type A citations on record. Type A citations indicate conditions that pose an immediate health or safety risk to residents. Review the inspection timeline above for details on each citation.
Has West Valley Care Home had any complaint inspections?
West Valley Care Home has received 2 complaint-triggered inspections. 1 resulted in substantiated findings. Complaint inspections are triggered when someone reports a concern to CCLD.
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