complaint·January 9, 2025

Licensing Program Analyst (LPA) David Marrufo conducted an unannounced initial complaint investigation visit and met with Josephine Almonte, Director of Staff Development. During visit, LPA Marrufo reviewed the facility resident roster. Based on review of the resident roster, the alleged victim of the allegation is not a resident in Assisted Living and is a resident in the Skilled Nursing portion of the facility. This agency has investigated the complaint allegation listed. Based on review of records, the CCLD has found that the complaint allegation is unfounded, meaning that the allegation was false, could not have happened and/or is without a reasonable basis. This report was reviewed with Josephine Almonte and a copy of this report was provided.