Incident investigation·April 7, 2021

Licensing Program Analyst (LPA) Anna Bui conducted an unannounced Case Management – Incident tele-visit today. Due to COVID-19 health pandemic, LPA met with Ernie Getuiza, Executive Director (ED), via facetime. The purpose of this visit is to follow up on an incident report that Community Care Licensing (CCL) received on 03/15/2021 regarding a resident’s (R1) missing ring. R1’s LIC 621 (Resident Personal Property and Valuables) was reviewed. R1 did not disclose that she had a ring when she moved in. R1's missing ring was documented on R1's LIC 9060 (Resident Theft and Loss Record). LPA interviewed Ernie Getuiza, Executive Director (ED) and Diane Martinez, Resident Services Director (RSD), regarding R1’s incident. RSD stated that R1 told her she did not disclose the ring when she moved in and she did not remember the last time she saw the ring. ED and RSD stated that they were not aware of R1 having a ring. ED stated that they will continue to remind residents that they can document personal property and valuables on the LIC 621. No deficiencies cited during today’s visit. An electronic copy of LIC 809 was emailed to Ernie Getuiza, Executive Director, to review and sign on 04/07/2021.