Willow Glen Senior Living

Maintain facility in clean, safe, sanitary condition

87303 Maintenance and Operation (a) The facility shall be clean, safe, sanitary and in good repair at all times… for the safety and well-being of residents, employees and visitors.This requirement was not met as evidenced by; Based on observation, record review and interview the licensee did not ensure the facility was free of cockroaches. This poses an immediate health, safety and personal rights risk to residents in care.

Immediate disposal of contaminated food

87555 General Food Service Requirements (b)(28) All food shall be protected against contamination. Contaminated food shall be discarded immediately upon discovery.This requirement was not met as evidence by: Based on interview and observation, staff stored vegetables, fruits on top of a cardboard box of molding broccoli. This poses an immediate health, safety and personal rights risk to residents in care.

(a) The services provided by the facility shall be conducted so as to continue and promote, to the extent possible, independence and self-direction for all persons accepted for care. Such persons shall be encouraged to participate as fully as their conditions permit in daily living activities both in the facility and in the community. This requirement is not met as evidenced by: Based on interview, record, and observation the licensee did not ensure the facility staff provided basic services to include ADL care to resident (R1) which poses an immediate health, safety, and personal rights risk to persons in care.

Assist residents with self-administered medication

(a) A plan for incidental medical and dental care shall be developed by each facility. The plan shall encourage routine medical and dental care and provide for assistance in obtaining such care, by compliance with the following: (4) The licensee shall assist residents with self-administered medications as needed. This requirement is not met as evidenced by: Based on interview, the licensee did not ensure to assist R1 with self-administration of medication as R1’s private caregiver was administering R1’s medication which poses an immediate health, safety, and personal rights risk to persons in care.

Maintain facility in clean, safe, sanitary condition

(a) The facility shall be clean, safe, sanitary and in good repair at all times. Maintenance shall include provision of maintenance services and procedures for the safety and well-being of residents, employees and visitors. This requirement was met as evidenced by: Based on interview, record review, and observation the licensee did not ensure the bathrooms were in good repair which poses an immediate health, safety and personal rights risk to persons in care.

Comply with all admission agreement terms

(f) The licensee shall comply with all applicable terms and conditions set forth in the admission agreement, including all modifications and attachments. This requirement was not met as evidenced by: Based on interview, record review, and observation the licensee did not ensure to comply with all the applicable terms and conditions set forth in the admission agreement as R1’s private caregiver was providing R1 with basic services which poses an potential health, safety and personal rights risk to persons in care.

Provide resident hot water for personal care

(e) Water supplies and plumbing fixtures shall be maintained as follows (2) Faucets used by residents for personal care such as shaving and grooming shall deliver hot water. Hot water temperature controls shall be maintained to automatically regulate the temperature of hot water used by residents to attain a temperature of not less than 105 degree F (41 degree C) and not more than 120 degree F (49 degree C). This requirement was met as evidenced by: Based on interview, record review and observation the licensee did not ensure the hot water temperature was not more than 120 degrees F measuring between 125 – 130 degrees F which poses an immediate health, safety, and personal rights risk to persons in care.

Obtain required California clearance or exemption

(e) All individuals subject to a criminal record review pursuant to Health and Safety Code Section 1569.17(b) shall prior to working, residing or volunteering in a licensed facility: (2) Request a transfer of a criminal record clearance as specified in Section 87355(c) ... This requirement is not met as evidenced by: Based on record review, interview and observation the licensee did not ensure staff (S1) was associated to the facility prior to working in the facility which poses an immediate health, safety, and personal rights risk to persons in care.