Complaint·February 1, 2022

Staff member hit resident: On 05/05/2021, the Department received an Incident Report from the facility regarding facility staff hit resident, and facility started to investigate. On 05/06/2021 and 05/12/2021, LPA interviewed ADM. ADM stated the facility conducted interview investigation with two staff (S1 and S2). ADM stated S1 and S2 denied the allegation. ADM stated there were no staff observed nor heard staff hitting or physically abusing R1. ADM stated R1 was assessed but there were no discoloration, bruise, or skin tears were observed. On 05/12/2021, and 05/17/2021, LPA interviewed staff (S1 - S4). All 4 staff denied allegation of hitting R1, and all of them stated they did not see or hear any staff physically abused R1. On 05/17/2021, LPA interviewed resident R2. R2 stated R1 was unable to control R1's temper. R2 stated R1 had difficulties interacting with people. R2 stated R1 is impatient and and had episodes of outbursts. On 05/17/2021, LPA interviewed R1's family member (FM). FM stated does not believe any facility staff hit R1. On 07/20/2021, LPA subsequently interviewed FM, FM stated R1 does not have any new complaint. On 11/01/2021, LPA interviewed R1's doctor (D1). D1 stated D1 did not see any injuries, marks or bruising on R1's body when R1 told D1 that R1 got hit by facility staff during R1's doctor visit. Continued, see LIC 9099-C, page 3 of 3. The Department has investigated the above allegation. Based on interviews conducted and records reviewed, the Department found that the above allegation is UNSUBSTANTIATED. An unsubstantiated finding indicates that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove that the allegations did or did not occur. Exit interview conducted with ADM. A copy of this report was provided for signature. A copy of this report was emailed to ADM.