Complaint·January 10, 2025

On 1/10/2025, LPA Grace Donato conducted an unannounced complaint investigation visit. LPA met with Health Welness Director (HWD) Dominique Frommo and LPA explained the purpose of the visit. Regarding the Facility staff are not providing resident's records to responsible party, RP stated that he/she is asking for the medication administration record and they are not providing it. They're only providing a list of R1s medication. RP asks the nurse for records of R1s fall but they're not providing it. They're not giving the incident reports. LPA was able to obtain email correspondence between management and RP. The records requested were provided to RP. Based on records review, the department has determined that that the allegation was false, could not have happened and/or is without a reasonable basis, therefore the allegation is UNFOUNDED. Report is reviewed and copy is provided.