Incident investigation·August 3, 2021

Licensing Program Analyst (LPA) Joanne Roadilla conducted an unannounced case management visit today. LPA met with Administrators (ADM1) Dina Domingo and Carmen Buno (ADM2). The purpose of the visit was to follow up on a report received by the Department. On 08/02/21, LPA received a call from ADM1 reporting that R1 while at the hospital, reported an incident of abuse by one of the staff at the facility. At 10:40am, LPA interviewed ADM1 and ADM2, and reviewed and obtained copies of R1's records. Per ADM, alleged staff no longer works and has not been at the facility since April 2021. At 11:40am, LPA interviewed R1. No deficiencies cited during today's visit. Report was discussed with and a copy provided to Dina Domingo.