Follow-up·December 10, 2024

Licensing Program Analysts (LPAs) Christine Dolores and Marcella Tarin arrived unannounced to conduct a case management visit to deliver an immediate exclusion letter for staff (S1). LPAs met with General Manager (GM), Billy Mitchell. On 12/06/2024, the Department conducted an initial visit to investigate a reported incident involving physical abuse to resident (R1) by staff (S1). The incident occurred on the night of 12/02/2024 and the facility was informed on 12/03/2024. On 12/03/2024, S1 was escorted out of the building and on 12/04/2024, S1's employment was terminated from the facility. LPAs provided a letter "Order to Licensee/Facility of Immediate Exclusion From Facility" That the department determine that S1 engaged in conduct inimical as a staff in the facility. GM was informed to remove S1 from any contact with residents and S1 may not be physically present in any facility. A deficiency was cited per California Code of Regulations, Title 22. See LIC809-D. The Department issued a citation under 87468.1(a)(3) Personal Rights. S1's aggressive action towards R1 violated R1's personal rights when S1 quickly dragged R1 across the room to the bathroom, covered R1's mouth, and pushed R1 to the ground causing R1 to sustain bruises on his/her shoulder area and toes. This report was reviewed with General Manager (GM) Billy Mitchell and a copy of the report along with the appeal rights were provided.