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Inspection visit

Complaint

OAKMONT OF SAN JOSELicense 435202818
Clean visit · 0 citations

Inspector’s narrative

What the inspector wrote

LPA Dolores interviewed five residents one of which is R1. R1 stated that he/she has never observed or heard of a verbal altercation with staff and a resident/family member at the facility. R1 also states to have never observed or heard of a verbal argument that occurred at the facility with staff and a resident/family member. R1 states to be perfectly happy and has no concerns with the staff. LPA Dolores also interviewed staff, one of which is S1. S1 stated to not consider these interactions as an altercation, but as a conversation they had. S1 added that on 07/11/2022, RP was requesting for all of R2s medications. There was a misunderstanding with the medications. On 07/12/2022, S1 brought the bottles of medications to R2s room. Another staff member (S2) added that there was no altercation. Med tech's were pressured by RP to sign off meds. Then reported that they demanded the meds. When RP was in possession of the meds there was no provided care. S2 clarified that they will provide the care. The conversation happened in the room not in the hallway. No one was raising their voice. Additionally, other residents interviewed R5, R6 & R7 mentioned that they were not aware of any incidents or altercation regarding a family member and a staff. Also staff members S3, S4 & S5 added that they have not witnessed, observed, or heard of a verbal altercation/argument with a staff member and resident/family member at the facility while on duty. There weren’t also any concerns brought to them by any staff or resident. Based on interviews & records review, the department has determined that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED. Report is reviewed and copy is provided. page 2 of 2

Citations

4 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87507(g)(3)(B)Type B

    87507 Admission Agreements (g)Admission agreements shall specify the following: (3) Payment provisions, including the following:(B) Rate for additional items and services, including: 1. A comprehensive description of and the corresponding fee schedule for all additional items and services not included in the fees for basic services shall be listed. This was not met as evidenced by:Facility did an intitial assessment after R1s move in which changed the agreed upon rate in the admission agreement.

  • 87506(b)(9)Type B

    87506 Resident Records (b) Each resident’s record shall contain at least the following information: (9) Name, address and telephone number of physician and dentist to be called in an emergency.This was not met as evidenced by: Based on records review, R1s PCP is not the correct physician in the face sheet, which poses an immediate health, safety or personal rights risk to persons in care.

  • 87506(c)Type B

    87506 Resident Records (c) All information and records obtained from or regarding residents shall be confidential.This was not met as evidenced by: Based on record reviews, RP was able to receive a covid report of another resident which poses an immediate health, safety or personal rights risk to persons in care.

  • 87411(a)Type A

    Facility personnel sufficiency and competence

    (a) Facility personnel shall at all times be sufficient in numbers, and competent to provide the services necessary to meet resident needs. In facilities licensed for sixteen or more, sufficient support staff shall be employed to ensure provision of personal assistance and care... This requirement is not met as evidenced by: Based on interview, record review and observation the licensee did not ensure the staff were sufficient in numbers to respond timely to the resident’s call buttons which poses an immediate health, safety and personal rights risk to persons in care.

FAQ · About this visit

Common questions about this visit

What happened during the August 26, 2024 inspection of OAKMONT OF SAN JOSE?

This was a complaint inspection of OAKMONT OF SAN JOSE on August 26, 2024. The inspection found no deficiencies and no citations were issued.

Were any citations issued to OAKMONT OF SAN JOSE on August 26, 2024?

No citations were issued during this inspection. The facility was found to be in compliance with all applicable regulations.

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.