Incident investigation·December 9, 2025

On 12/09/2025, Licensing Program Analyst (LPA) Jaime Vado conducted an unannounced case management regarding an incident report received on 12/05/2025 regarding a resident missing jewelry. LPA met with the assistant executive director Jenny Huynh. On 12/04/2025, it was reported to staff by the POA of R1 that there was missing jewelry observed from the resident's safe. According to staff, the POA was the one that observed the open safe and missing jewelry. Staff reported on 12/05/2025 to the Department of the missing jewelry via incident and SOC341 with unknown suspect. The same day the facility reported to the Palo Alto Police Department and they conducted a preliminary investigation and assigned a case number. According to the facility staff, staff such as the housekeeper and two caregivers were interviewed but there were no immediate findings. In response to the incident, the facility conducted an in service training regarding theft and loss on 12/05/2025. LPA received a copy of the in service training. No citations issued. Report is reviewed assistant executive director and copy.