Complaint·May 7, 2026

On April 6, 2026, Licensing Program Analyst Manuel Monter interviewed residents R1-R4. 3 Out of 4 residents (R1-R3), stated they haven’t seen any of the staff drinking (alcohol) in the facility. 3 Out of 4 residents (R1-R3), stated they have not seen any of the staff under the influence/drunk/intoxicated. 3 Out of 4 residents (R1-R3), stated they have never seen any of the staff under the influence/drunk/intoxicated providing care to residents. LPA interviewed resident R4. R4 did not respond to questions posed by LPA and did not provide any relevant information regarding the regulations. On April 6, 2026, Licensing Program Analyst Manuel Monter interviewed Staff S1-S3. S1 and S2 stated they have observed staff, including the administrator drinking at the facility. S3 stated he/she has never observed staff drinking alcohol at the facility. S1-S3 stated they have never seen any of the other staff under the influence / drunk / hungover. S1-S3 stated they have never seen any of the other staff under the influence / drunk / hungover and providing care. On April 6, 2026, Licensing Program Analyst Manuel Monter interviewed Administrator Mary Ann. ADM stated there have been times when the care staff at the home might drink a glass of wine during their time off, inside the staff room. ADM stated they might also drink a glass of wine in the back yard, away from the residents. ADM stated the staff, even herself might have a glass of wine, but they have never done so when they are on the clock. ADM stated there is always staff scheduled, providing care, who do not drink. On April 17, 2026, Licensing Program Analyst Manuel Monter interviewed staff S4. S4 stated he/she isn’t aware of any instance were staff were under the influence and providing care. S4 stated he isn’t aware of any instance where the ADM was drinking / under the influence and providing care to residents. S4 stated he/she is new and doesn’t know or has no knowledge regarding staff drinking. On April 17, 2026, Licensing Program Analyst Manuel Monter interviewed resident R5. R5 did not respond to questions posed by LPA and did not provide any relevant information regarding the regulations. On April 17, 2026, Licensing Program Analyst Manuel Monter interviewed Licensee Irish Ladwig, referred to as LN. LN stated there hasn't been any instance where a staff member was providing care, was also under the influence. Page 2 Out of 3. On April 24 and May 4, 2026, Licensing Program Analyst Manuel Monter interviewed staff S5-S6. S5 and S6 stated there has been many instances where staff were drinking at the facility. S5 and S6 stated they have never seen staff members who were drinking and providing care. The Department reviewed the facility’s policy update, dated April 8, 2026, subject regarding: Strict Policy on Noise, Parties, Alcohol and smoking. The policy stated effective immediately, the following policies must be observed by all staff: No parties or loud activities: such as parties, gathering, karaoke- noting loud music or noise may disturb residents, families or neighbors. Alcohol consumption is prohibited inside the facility, whether on duty or off duty. Based on investigation, records reviewed, and interviews conducted, the Department found that the above allegations are UNSUBSTANTIATED. An unsubstantiated finding indicates that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove that the allegations did or did not occur. Page 3 Out of 3. End of Report.