Complaint·January 28, 2026

On 10/16/2025 and 1/28/2026 the Department interviewed Executive Director (ED). ED states she is not aware of staff not administering residents medications as prescribed at any time in October 2025. On 10/16/2025 the Department interviewed 6 Staff (S1 to S6). 4 Out of 6 staff state he/she administers resident's medications as prescribed. 4 Out 6 staff state he/she is not aware of staff not administering resident's medications as prescribed. S1 did not provide additional information. S4 states he/she does not assist with medications. On 10/16/2025 the Department interviewed 4 Residents (R1 to R4). 2 Out of 4 resident state he/she receives his/her medications. S3 state he/she does not need assistance with medication. S4 declined to be interviewed. The Department conducted a medication audit, reviewing 5 random resident's Medication Administration Records (MARs) and medication bottles with S2 and S3. A discrepancy was observed on 1 resident's MAR. A pill count was conducted, and the resident's medication bubble package was reviewed. The resident's medication was administered as prescribed, but it not was noted on the MAR. This agency has investigated the complaint alleging staff did not administer medication as prescribed. We have found that the complaint was UNFOUNDED meaning that the allegation was false, could not have happened and/or is without a reasonable basis. No deficiencies were cited per California Code of Regulations, Title 22. An exit interview was conducted with ED and a copy of this report was provided. Page 2 of 2 END OF REPORT