Follow-up·October 18, 2024

On 10/18/2024, Licensing Program Analysts (LPAs) Maria (Mita) Partoza and Marcela Yanez conducted an unannounced Case Management-Inspection visit to deliver an immediate exclusion order regarding staff (S1) and met with Mary Ann Bangsal, Business Office Director (BOD). Executive Director/Administrator (ED/ADM) Holly Suiter was in training at the time of the visit was not available. On 10/8/24, the Department conducted an initial visit to investigate the reported incident involving physical abuse to resident (R1).Staff 1 (S1) employment was terminated immediately after the incident happened to R1 which was on 10/3/24. LPAs provided a letter "Order to Licensee/Facility of Immediate Exclusion From Facility" That the department determine that S1 engaged in conduct inimical as a staff in the facility. BOD was informed to remove S1 from any contact with residents and S1 may not be physically present in any facility. BOD stated that S1's employment was terminated immediately after the incident. BOD agreed and understood. The Department issued citation under 87468.1(a)(3) Personal Rights. S1 action towards R1 violated R1's personal rights when S1 pushed R1 away, causing R1 to fall and sustained abrasions on his/her right arm and a contusion and swelling to the back of his/her head. An exit interview was conducted with Business Office Director Mary Ann Bangsal. Appeal rights was discussed and a copy of the report was provided.