complaint·January 2, 2025

Based on the records review conducted on 01/02/2025, LPA reviewed the resident’s roster and didn’t see resident (R1) living at the facility as R1's name was not listed on the resident roster. LPA checked both Assisted Living and Memory care resident’s rosters. Based on the staff (ED) interview conducted on 01/02/2025, ED stated that the facility doesn’t know the Resident (R1) and they have never lived at the facility. ED stated that they never had any AWOL incidents since the facility opened in October 2023. ED stated they always check Assisted Living Resident’s Physicians report to make sure if the residents can leave the facility on their own or not. Facility’s care managers and front desk have this information to monitor. Based on observations, interview conducted with the Executive Director, and records reviewed, the department has determined that the allegation is false, could not have happened, and/or is without a reasonable basis. Therefore, the allegation is UNFOUNDED. No deficiencies were cited under the California Code of Regulations, Title 22. An exit interview was conducted. A copy of this report was discussed and left with the Executive Director, Tina Bagheri, whose signature on this form confirms receipt of this report.