Complaint·September 28, 2024

Page 2 of 2. Resident did not have a complete annual assessment. It was alleged the facility did not complete an annual assessment for R1. Based on review of R1’s Physician's Report dated 12/20/2021 , R1 does not have neurocognitive disorder wherein R1 would require an annual assessment. Based on interview of facility staff, R1 did not have a change of condition which would require facility staff to assess the resident. Based on facility records, R1's file did contain Appraisal/Needs and Services Plan dated 1/20/2022. Facility neglected residents dental care needs. It was alleged R1 was not taken to a dental appointment. On 9/1/2023, the Department interviewed 4 staff (S1-S4). Four of the four staff stated R1’s family is responsible to call the doctor and dental appointments. S3 and S4 stated R1’s responsible party is setting up dental appointment and transporting R1 to the dental appointments. On 9/1/2023, the Department interviewed 2 residents (R1-R2). Two out of two residents stated the facility staff provides dental care needs and their responsible parties arrange for dental appointments. R1 and R2 stated they do not have any concerns about the staff assisting them with dental care needs. The Department has completed the investigation of the above allegations. Based on interviews conducted and record reviews, the department has found that the above allegations were UNFOUNDED, meaning that the allegations were false, could not have happened and/or are without a reasonable basis. No deficiencies cited from California Code of Regulations, Title 22. Exit interview conducted with Administrator, Armando Guba and a copy of the report was provided. Page 2 of 2. Facility neglected residents grooming and hygiene needs. It was alleged the facility staff did not provide R1 grooming and hygiene needs. On 9/1/2023, the Department interviewed 4 staff (S1-S4). S2 stated three out of four residents are seen by the podiatrist that comes to the facility. R1’s responsible party is responsible to find a podiatrist and R1 has routine appointment to see podiatrist set up by R1’s responsible party. S3 stated the residents are bathed three times a week. On 9/1/2023, the Department interviewed 2 residents (R1-R2). Two out of two residents stated the facility provides grooming and hygiene needs and they do not have any concerns about the staff. Based on review of R1’s Functional Capability Assessment dated 5/2/2022 and Appraisal/Needs and Services Plan dated 1/20/2022, R1 needs help with bathing and toileting and staff will encourage R1 to call for assistance for toileting needs. Based on the interviews conducted with clients and staff and based on observation and records review, although the allegations may have happened or are valid, there is not a preponderance of evidence to prove that the above allegations did or did not occur, therefore the allegations are UNSUBSTANTIATED. No deficiencies cited from California Code of Regulations, Title 22. Exit interview conducted with Administrator, Armando Guba and a copy of the report was provided.