Complaint·February 27, 2026

Page 2 of 2. On 1/27/2026, LPA Rai interviewed 3 staff (S1-S2) including Administrator (ADM) Bhupinder (Bani) Kaur. ADM stated there are staff present at the facility for care and supervision. ADM stated the evening on 1/19/2026, staff S1 was leaving the facility and said bye to the residents and staff S2 was present at the facility to oversee the residents. ADM stated the residents may have misunderstood thinking S1 left the facility and S2 was not present in the facility. S1 stated he/she left the facility on 1/19/2026 after the shift and S2 was present at the facility. S2 confirmed S1’s statement by stating he/she was present at the facility after S1 left the facility on 1/19/2026. On 1/27/2026, LPA Rai interviewed 5 residents (R1-R5). 4 Out of 5 residents did not want to be interviewed or did not provide any information regarding the allegation. R1 stated there was a misunderstanding on the evening 1/19/2026 when S1 left the facility after shift. R1 stated there was another staff S2 present at the facility and the residents were not left alone and unsupervised. Based on the review staff schedule for January 2026, LPA Rai reviewed two staff (S1 &S2) were scheduled for the AM/PM shift on 1/19/2026. LPA Rai confirmed with interviews with S1 and S2 that they were present at the facility during the evening of 1/19/2026. The Department has completed the investigation of the above allegation. Based on interviews conducted and record reviews, the Department has found that the above allegation were UNFOUNDED, meaning that the allegation were false, could not have happened and/or are without a reasonable basis. No deficiencies cited from California Code of Regulations, Title 22. Exit interview conducted with Administrator (ADM) Bhupinder (Bani) Kaur and a copy of the report was provided.