Complaint·June 4, 2026

On May 19, 2026, the Department interviewed resident R1. R1 stated he/she does not currently live in the facility at Ivy Park at Los Gatos. R1 stated he/she currently resides in another residential care facility. R1 stated recently went to the hospital 4 weeks ago. R1 stated when he/she came back to his/her current residential care facility for the elderly, he/she noticed that his/her passport and credit cards were missing. R1 provided the name of the caregiver (CG1) who involved in the finical abuse, who works at the current residential care facility for the elderly (RCFE) where he/she resides. R1 stated he/she informed the executive director where he/she currently resides about this incident. On June 3, 2026, LPA interviewed the business director (BD) of the RCFE where R1 currently resides. BD stated CG1 is currently working for the RCFE where R1 resides and has been working since July 2023. The Department reviewed CG1’s name on the Guardian background check system. CG1 is not associated with Ivy Park Los Gatos. CG1 is associated with the RCFE where R1 currently resides. On June 3, 2026, LPA interviewed responsible party (RP) of R1. RP stated R1 only lived in Ivy Park Los Gatos for a couple months last year and moved to another RCFE. RP stated R1 told him/her about the allegation, but it did not occur at Ivy Park Los Gatos. RP stated he/she does not know if it is true because R1 has a neurocognitive disorder. Based on interviews conducted and records reviewed, based on R1’s statements, the alleged financial abuse did not occur at Ivy Park Los Gatos, and has allegedly occurred at the facility where R1 currently resides. The Department has investigated the above allegation to be unfounded meaning the allegations is false, could not have happened, and/or is without a reasonable basis. This report was reviewed with OS and a copy of the report was provided to OS. Page 2 of 2.