Complaint·July 2, 2021

Based on the review of the eviction notice issued to R1’s RP on July 30, 2019, the letter noted that through a previous meeting with RP, ED had reported that R1 has been physically and verbally aggressive towards the staff at the facility. The letter stated an incident on June 11th wherein R1 caused physical injury to one of the staff. The letter also included a statement that ED has started receiving daily reports of similar behaviors of verbal aggression and almost daily reports of physical aggression by R1 that were witnessed by several staff members. The eviction notice also provided RP with a list of Senior Housing Information and Referral from Santa Clara County Network of Care as well as contact information for Community Care Licensing and the state Ombudsman office. Based on records review, RP was also provided with documentation of R1’s daily behavior log from dates between “June 12” until “7/30/19” together with the eviction notice. The behavior log consisted of caregiver’s observation at every shift (AM, PM, NOC) when they helped R1 with ADLs. The behavior log noted days when resident was calm or not agitated but most days would describe resident to be "agitated" and/or “combative”, or that R1 would yell at the caregivers. The logs also noted two instances where R1 had an incident with the other residents at the facility. The department has completed the investigation of the above allegations. Based on interviews and records review, there is no preponderance of evidence to prove the allegations did or did not occur. Therefore, the Department found the above allegations to be UNSUBSTANTIATED . No citations were issued per the California Code of Regulations, Title 22. Report was reviewed and a copy provided to ED Matt Zahodne.