complaint·June 7, 2023

Resident was left soiled During previous inspection 5/19/2023, an interview with staff and ADM stated that bedsheets are changed every once a week except when a resident has an accident such incontinence. LPA inspected R1's bedroom #19, R1's linen had dry urine stain & R2's pillow had dry blood due to severe acne. R1 is incontinent. During today's visit, staff stated they were in the middle of assisting residents and changing everyone's linens during our inspection. LPAs and LPMs did not observe staff who were soiled. Resident's hygiene needs are not being met According to the allegation, the residents were seen strangely filthy at the facility. During today's tour of the facility , residents were observed during meal time, and around the property. There were no complaints regarding the staff not attending to their needs. The residents were observed not to be disheveled . LPAs and LPM observed the residents to be wearing clothes without stains and unintentional rips. During interview with residents, all 4 residents were independent with their grooming and asked staff for help if they need it. During inspection, there was an odor in Room #12. The resident (R1) does not get up and resident is incontinent with bladder. According to the ADM, they were cleaning the resident and the room and they will follow up with social worker. The resident refuses to wear incontinent pad and a plastic cover has been placed over the mattress. Resident's bed was not properly maintained LPAs randomly inspected residents bedrooms. Residents' were also interviewed. Residents provided responses that bedsheets are washed during different times of the week. During today's inspection, 6/7/2023, the resident rooms were made with blankets tucked in and was clean of dirt and debris. Resident was unable to shower while in care During today's inspection, 3 Out of 4 residents interviewed stated they take a shower themselves and 1 out of the 4 residents interviewed stated they need help while taking a shower. All 4 residents interviewed stated the staff administer the medication during scheduled time. During inspection, LPAs and LPM observed the shower room to be unlocked and a schedule of the resident showers was posted outside. Page 2 out of 3, see continuation on LIC 9099-C (Page 3). Page 3 out of 3. Residents medication is not given appropriately ADM and staff stated that R1's medications were administered to R1 in a timely manner, nor they have any knowledge of the incidents where medication was not given. The Department has completed the investigation of the above allegations. Based on interviews conducted and record reviews, the department has found that the above allegations were UNFOUNDED, meaning that the allegations were false, could not have happened and/or are without a reasonable basis. No deficiencies cited, Exit interview conducted with Administrator, Sam Apostol and a copy of the report was provided.