complaint·June 7, 2023

On 06/07/2023, LPA's conducted a complaint investigation regarding the alligations above. Based on allegation that on 6/15/2022 the facility indoor was at 82 degrees F. Some residents alleged it was hot that night and asked staff if they could turn on AC but staff refused. Based on San Martin weather.com on 6/15/2022, the tempreture of the area was a high of 91F and a low of 54 degrees F. LPA's interviewed more or less 10 residents. No resident complained about the facility's tempreture. R1 stated the temperature can get hot but prefers to keep window closed. R2 stated the facility temperature does get hot but they have a fan to mitigate the temperature. ADM stated that if the tempretures get hot; the facility will turn on the AC and provide waters to the residents. ADM stated if a resident complained about the tempreture, then they will adjust the thermostat.