complaint·December 4, 2025

On 1/24/2025, the Department interviewed staff S1. S1 stated they sometimes use the resident's room to go to the backyard because it has an exit door. S1 stated staff knows they should go around through the siding door of the living room or garage. On 7/17/2025, LPA Tarin interviewed ADM. ADM states she has not observed staff using a residents room as a hallway to get to the backyard. On 9/25/2025 LPAs interviewed S2 to S3. Staff S2 stated he/she has never used or observed a staff used a resident’s room to exit to the backyard. Staff S3 stated he/she has never seen staff use a resident’s room to exit to the backyard. On 9/25/2025, LPAs interviewed 3 Residents R2 to R4. 3 Out of 3 (R2-R4) residents did not provide answers to questions LPAs posed regarding this allegation. On 10/9/2025, LPA interviewed Resident R4. R4 state he/she has no issues. Based on LPAs observations and interviews which were conducted and record review(s), the preponderance of evidence standard has been met, therefore the above allegation(s) is found to be SUBSTANTIATED, per California Code of Regulations, Title 22 a deficiency is being cited on the attached LIC 9099D. Appeals right were provided. Page 2 of 2 END OF REPORT