Skip to main content

Inspection visit

Follow-up on corrections

HANOVER GUEST HOMELicense 4407032284 citations on this visit
4 citations recorded

Inspector’s narrative

What the inspector wrote

Licensing Program Analyst (LPA) Manuel Monter arrived unannounced to open a complaint investigation. During the complaint investigation, a case management deficiencies visit was conducted due to violations discovered during the investigation process. LPA met with Administrator Marsha Belleza LPA entered the facility and asked the staff members their names to cross reference the facility personnel report summary (LIS536), dated May 22, 2024. Staff S1 is not associated to the facility. LPA reviewed S1's name in guardian and S1 is not fingerprint cleared. ADM asked S1 to leave the facility as she is not finger print clear. Staff S1 stated she has been working at the facility for 1 month as kitchen staff and caregiver when needed. Staff S2 is not associated with the facility. S2 stated she has been working at the facility for 9 years. While investigating the complaint (26-AS-20240514090217) dated May 14, 2024, LPA requested to review R1 and R2's physicians report. R1's physician's report states R1 has dementia. ADM stated the physicians report that they have is from when R1 moved to the facility back in 2015. ADM stated she has not updated R1's physicians report. R2's Physicians Report, dated June 2, 2020 states R2 has dementia. ADM stated she has not updated R2's physicians report. LPA requested to review R1 and R2's needs and services plan. R1's needs and services plan is dated September 20, 2017. R1's needs and services plan does not address R1's hoarding toilet paper behavior. LPA requested to review R2's needs and services plan. ADM stated she does not have a needs and services plan for R2. During interview with ADM, ADM stated R2 had wandering behavior. Page 1 Out of 2. Deficiencies are being cited per California Code of Regulations, Title 22. See LIC809-D. A civil penalty is being assessed for the amount of $500 ($100 per day x 5 days = $500) for S1 working in the facility without receiving a criminal record background clearance. Another civil penalty is being assessed for the amount of $500 ($100 per day x 5 days = $500) for S2 working and residing in the facility without association. See LIC421BG. This report was reviewed with Administrator Marsha Belleza and a copy of the report and appeal rights were provided. Page 2 Out of 2 END OF REPORT.

Citations

4 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87355(e)Type A

    Address and clearance obligations before facility work

    87355 Criminal Record Clearance (e) All individuals subject to a criminal record review pursuant to Health and Safety Code Section 1569.17(b) shall prior to working, residing or volunteering in a licensed facility.This requirement was not met as evidenced by; Based on interview, observation and record review S1 was working in the facility without obtaining a criminal record background clearance which poses an immediate health, safety and personal rights risk to persons in care.

  • Obtain required California clearance or exemption

    87355 Criminal Record Clearance (e)(2) Request a transfer of a criminal record clearance as specified in Section 87355(c) Based on interview, observation and record review S2 works in the facility without association which poses an immediate health, safety and personal rights risk to persons in care.

  • 87405(d)Type A

    Required administrator qualifications listed in this subsection

    Administrator Qualifications and Duties (d) The administrator shall have the qualifications specified in Sections 87405(d)(1) through (7)....This requirement is not met as evidenced by: Based on the result of todays visit, the ADM did not conform to applicable laws, rules and regulations. Staff S1 was working at the facility without finger print cleareance. Residents R1 and R2 did not have an updated needs and services plan and physicans report.

  • 87705(c)(5)Type B

    87705 Care of Persons with Dementia (c)(5) Each resident with dementia shall have an annual medical assessment ... and a reappraisal done at least annually, both of which shall include a reassessment of the resident’s dementia care needs. This requirement was not met as evidenced by; Based on record review and interview, both R1 and R2's physicians reports and needs and services plans have not been updated annually. Both R1 and R2 have dementia. This poses/posed a potential health, safety or personal rights risk to persons in care.

FAQ · About this visit

Common questions about this visit

What happened during the May 22, 2024 inspection of HANOVER GUEST HOME?

This was an other inspection of HANOVER GUEST HOME on May 22, 2024. 4 citations were issued: 3 Type A (serious) and 1 Type B.

Were any citations issued to HANOVER GUEST HOME on May 22, 2024?

Yes, 4 citations were issued (3 Type A, 1 Type B). The first citation was for: "87355 Criminal Record Clearance (e) All individuals subject to a criminal record review pursuant to Health and Safety C..."

What type of inspection was this?

This was an other inspection. other inspections are conducted by CCLD as part of their licensing oversight.

SourceView on CCLDView original report

Share this reportEmail

Next steps

If this is your facility,claim this pageand correct anything the record gets wrong. Free.

Researching this visit professionally?Book a 15-minute calland we will walk through what we have on file.

Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.