complaint·March 11, 2022

6 of 7 residents interviewed stated they never saw any rodents inside the facility. The facility is well maintained. 1 of 7 residents observed 2 live rodents in the back yard but none in the facility. R7 stated maintenance took care of the problem. This Department has investigated the complaint allegation listed. Based on interviews, review of records, and observations, the Department has found that the complaint allegation is UNFOUNDED, meaning that the allegation was false, could not have happened and/or is without a reasonable basis. LPA reviewed this report with Ivonne Sanchez Facility Manager and a copy of this report provided. Page 2 of 2 Admission Agreement was reviewed and states: "Montecito Manor is a NO SMOKING BUILDING. Smoking is permitted outside the building. Management must keep the cigarettes and matches for the safety of residents". This Department has investigated the complaint allegation listed. Based on interviews and review of records, the Department has found that although the allegations listed above may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED. No Deficiencies cited under California Code of Regulations Title 22 LPA reviewed this report with Ivonne Sanchez Facility Manager and a copy of this report provided. Page 2 of 2