complaint·May 8, 2024

On 5/8/2024, Licensing Program Analyst (LPA) Maria (Mita) Partoza conducted an unannouced complaint investigation and met with the facility administrator Adrian Mendoza and John Gryspos. LPA stated the purpose of the visit is to address a complaint that was received on 5/7/2024. This agency has investigated the complaint alleging, bathroom is not cleaned properly, staff do not ensure the shower mat would not slip, lines are not clean, door seal was not fixed properly. LPA found that the complaint was unfounded the individual does not reside in the facility. No deficiencies are cited during today's visit. An exit interview was conducted with Administrator John Gryspos. A copy of the report was provided.